Success and support services
我们有你的背. We are relentlessly committed to your success and will partner with you to drive the outcomes that matter most to you. We are your advocates, product experts, and strategic advisors throughout your journey with Okta.
Your success is our success
Our world-class support organization is as highly available as our technology. You can expect support that never sleeps and a Customer Success Manager that understands your business goals and helps you drive ROI.
客户成功服务
We aim to understand your business and align Okta’s capabilities to your business initiatives and help you drive the outcomes that matter most. We’ll monitor your Okta adoption and satisfaction metrics to ensure you get the most out of the products you own, provide insight into Okta’s product roadmap, and proactively identify ways we can deliver incremental business value.
客户支持服务
Our world-class 支持 team goes the extra mile to fulfill every customer’s expectations with quality, 准确性, 和速度. We have a robust Help Center for self-service where you’ll access the latest and greatest technical content, stay current on new feature releases and engage with Okta experts (and each other) in the Okta社区.
正在进行的最佳实践
"From the original implementation to ongoing support, Okta has provided best practices and helped us create a roadmap for the ultimate single sign-on and identity management across all of our applications."
- Craig Butler, VP of Information Systems, Workday
Proactive personal relationships
"We have engaged all levels within our team and there’s a lot of good personal relationships that are building. Okta is a very proactive organization, very customer friendly, very much focused on the customer. I think that’s really important."
- Michael Ibbitson, Chief Information Officer, Gatwick
支持性的伙伴关系
“自从我住在Okta之后, AFGE has found that support’s been even better than during the sales process. That’s how we knew Okta was a real partner."
- Taylor Higley, IT Director, AFGE